User Agreement

ElekGo E-Mobility Service Pvt Ltd, Waiver of Liability and Release

Effective Date: Oct 10, 2022.

PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SERVICES.

In consideration of Your use of any of the ElekGo Service (defined below) provided by ElekGo E-Mobility Service Private Ltd. d/b/a ElekGo, operator of ElekGo E-Mobility Service Share, ElekGo requires that You (“Rider”, “You”, or “Your”) agree to all terms and conditions in this ElekGo Agreement, Waiver of Liability, and Release (“Agreement”), as applicable.

The “Services” provided by ElekGo are composed of the following including

  1. Our Bike Light weight smart electric scooters (“ElekGo O3″) (collectively, the “ElekGo Vehicles”)
  2. Our Bike Share Electric Scooter parking locations (“ElekGo Zones”). Electric Scooter parking locations (“ElekGo Zones”) can be same or different.
  3. All other related equipment, personnel, charging stations for electric scooter batteries, mobile applications, websites and information provided or made available by ElekGo (collectively, the “ElekGo Services”)

Please CAREFULLY READ all terms and conditions before entering into this Agreement. Here is a list of some of the terms that ElekGo wants to bring to your notice in the event you are on a smartphone or other device with a small screen. Capitalized terms have the meanings given to them where defined in this Agreement.

On completion of your ride, the Bike must be locked and parked at the respective designated ELEKGO ZONE. If the Bike is not locked and parked at ELEKGO ZONE, the trip will continue and you will continue to be charged. ElekGo holds the rights to end your ride and charge an incidental charge of up to INR 1000.

For more details, please refer to the term 2.3 below.

On completion of your ride, park the Electric Scooter at a ElekGo designated parking location (“ELekGo Zone”) following all the laws. The Electric Scooter cannot be parked in non-public spot, private property or in an area that is locked.

You must follow all traffic laws, e.g. electric vehicle regulations in your
area

If there is damage or malfunction in the Electric Scooter, you must immediately report it to ElekGo via the App Support feature or e-mail at support@elekgo.com

ElekGo clearly agrees to let, and the Rider clearly agrees to take on, rental of the Electric Scooter subject to the terms and conditions set out herein. Unless otherwise indicated, all monetary values set forth in this Agreement shall be deemed to be denominated in Indian Rupees.